Our Texting Policy
Privacy Policy Terms & Conditions for Text Messaging Opt-in
Privacy Policy for Text Messaging Opt-In
Last updated 05/07/2025
1. Overview
At Serenity Therapy and Wellness (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you opt-in to receive text messages from us via our SMS messaging service. By opting into our text messaging service, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
When you opt-in to receive SMS communications from Serenity Therapy and Wellness, we collect the following types of information:
Phone Number—Your mobile phone number provided during the opt-in process.
Text Message Content—Any information you provide in response to our messages.
Interaction Data—This includes information such as delivery receipts, responses to messages, and other engagement metrics related to our SMS communications.
3. How We Use Your Information
We use the information collected to provide, maintain, and improve our text messaging services, including but not limited to:
Sending you promotional messages, product updates, special offers, and other relevant marketing information.
Responding to your inquiries or requests.
Monitoring the performance of the SMS campaigns (e.g., message delivery and response rates).
4. Opting In
By providing your mobile phone number and opting into our SMS service, you consent to receiving text messages from Serenity Therapy and Wellness on your mobile phone number. Message frequency may vary, and standard message and data rates may apply.
5. Opting Out
You may opt out of receiving text messages from us at any time. To stop receiving messages, reply “STOP” to any text message you receive from us. After opting out, you may receive a one-time confirmation message that you have been unsubscribed. After this, you will no longer receive SMS communications unless you opt-in again.
6. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may, however, share your information with trusted service providers who assist us in delivering the SMS services, such as:
SMS platform providers—To facilitate and manage the delivery of SMS messages.
Analytics providers—To track and report on the effectiveness of our SMS campaigns.
These providers are required to protect your information and only use it for purposes related to our text messaging service.
7. Data Retention
We retain your personal information for as long as necessary to provide the SMS services to you and to fulfill the purposes described in this Privacy Policy. We may retain certain information for legal or compliance reasons, even after you have opted out of receiving messages.
8. Security of Your Information
We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or mobile networks is completely secure, and we cannot guarantee the absolute security of your information.
9. Your Choices
Update Information—You may update your phone number or preferences at any time by contacting our customer support at [contact information].
Opt-Out—As mentioned, you can opt out of SMS communications at any time by texting “STOP” in response to any message.
10. Children’s Privacy
Our text messaging services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately, and we will take steps to remove that information from our records.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our SMS services, please contact us at:
Serenity Therapy and Wellness
1040 N. Cotner Blvd
Lincoln, NE 68505
Terms and Conditions
1. Text Messaging Terms
Last updated 05/07/2025
By opting in to receive SMS or MMS messages from Serenity Therapy and Wellness, you agree to the following terms:
1.1 Message Frequency
Message frequency varies. You may receive reminders, appointment confirmations, and occasional informational updates related to our services.
1.2 Message and Data Rates
Message and data rates may apply. Please consult your mobile carrier for details.
1.3 Opt-Out Instructions
You may opt out of receiving text messages at any time by replying “STOP” to any message. After you send “STOP,” we may send one final confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us unless you re-enroll.
1.4 Help Instructions
For support, reply “HELP” to any message or contact us directly at admin@serenitytherapyandwellness.com or 402-413-9583
1.5 Supported Carriers
Our messaging is supported by major U.S. carriers but not all carriers guarantee message delivery. Serenity Therapy and Wellness is not liable for delayed or undelivered messages.
1.6 Privacy and Consent
Your phone number will only be used to communicate with you regarding our services and will never be sold or shared. For more information, see our Privacy Policy.
2. Website Usage Terms
2.1 Informational Use Only
The content on this site is for general informational purposes and is not a substitute for professional medical or psychological advice, diagnosis, or treatment.
2.2 No Emergency Services
This website is not monitored for crisis or emergency situations. If you are experiencing a crisis, please call 911 or go to your nearest emergency room.
2.3 Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Serenity Therapy and Wellness and may not be copied, reproduced, or distributed without our express written consent.
2.4 Third-Party Links
We may include links to third-party websites for informational purposes. Serenity Therapy and Wellness is not responsible for the content or privacy practices of those sites.
2.5 Limitation of Liability
To the fullest extent permitted by law, Serenity Therapy and Wellness disclaims all liability for any damages arising out of or in connection with your use of this website or our messaging services.
3. Modifications
We may update these Terms and Conditions from time to time. Continued use of our website or messaging services after changes constitutes acceptance of the revised terms. The current version will always be posted on our website.
4. Contact Us
For questions or concerns about these terms or your communications preferences, please contact us at:
Serenity Therapy and Wellness
1040 N Cotner Blvd
Lincoln, NE 68505
